Website separation
Keep conversations associated with the correct website.
Multi-Site & Team Management
Manage website conversations without losing which site they came from.
Keep multiple websites and teams inside one operating view while preserving the context that makes each conversation meaningful.
website-one.com · Open
client-site.com · Assigned
service-site.com · Waiting
another-site.com · Resolved
One dashboard, more context
Keep site identity visible all the way through the conversation.
When the same team manages several websites, the important question is not only who sent the message — it is also which site, service, or client the visitor was talking about.
1
Site context
Know where the conversation began.
2
Team roles
Keep the right people responsible for the right websites.
3
Shared visibility
Let the team see what still needs attention.
Designed for multi-site work
Use the same product without flattening every website into the same context.
Team visibility
Give team members a clear view of the conversations relevant to their work.
Unified workflow
Manage the work from one product while preserving the context needed for each conversation.
Multi-Site FAQ
Manage several websites without treating them as one anonymous queue.
Multi-site management is intended to preserve where a conversation came from while giving the team a clearer shared workflow.
Yes. It is suited to teams that manage conversations across several websites, including agency and web-studio workflows.
That is a core part of the multi-site workflow so the team can see which website generated the conversation.
HawkChat is designed for team-based conversation management. Confirm the current access and role options for the account configuration you need.
Next step