Multiple websites
Keep conversations associated with the website that generated them.
For Agencies & Web Studios
Keep client website conversations organized without mixing the context.
Use one HawkChat workflow across multiple websites while preserving which client site a conversation belongs to and who should handle it.
client-one.com · Open
client-two.com · Assigned
client-three.com · Waiting
Multi-site by design
One product should not mean one undifferentiated inbox.
Agencies need shared visibility without losing client/site boundaries. HawkChat is designed around that operational need.
Team access
Make the right conversations visible to the people responsible for each workflow.
Shared working view
Manage open conversations and follow-up in one product without stripping away the client context.
Client A · Support team
Client B · Account team
Client C · Waiting
Useful for studios
Add conversation management to the websites you already build or support.
Give the team a consistent way to manage live enquiries, captured leads, AI coverage, and follow-up across the client websites they are responsible for.
- Keep site-specific context visible
- Use the same interface across client sites
- Separate operational ownership from the visitor experience
Agency FAQ
Keep client websites organized while working from one product.
The useful agency workflow is shared visibility without losing which site, client, or team owns the conversation.
Multi-site management is designed for conversations across multiple websites while keeping the originating site visible.
HawkChat keeps the originating website visible so teams can manage conversations without flattening them into one anonymous queue.
Yes. Shared inbox and team workflows are intended to make responsibility visible across the people managing those conversations.