HawkChat services
AI chat, live messaging and automation built around one customer conversation.
Use HawkChat for website chat, AI-assisted replies, lead intake, Facebook and Instagram messaging, social automation and a shared conversation workflow for your team.
Explore HawkChat services
Choose the conversation capability your business needs.
Start with website chat, AI assistance, Facebook or Instagram messaging, then keep every enquiry connected to one clear team workflow.
Website AI chatbot
AI Chatbot
HawkChat combines website chat with a context-aware AI assistant. It can use the connected site, the visitor’s current page and available business information to keep replies relevant without inventing unsupported services, prices or policies.
Explore AI Chatbot →Instagram messaging
Instagram Chatbot
Connect a supported Instagram professional account to bring incoming Instagram messages into HawkChat. With AI auto-reply enabled, the same conversation system can respond and keep the thread available for team follow-up.
Explore Instagram Chatbot →Instagram automation
Instagram Automation
HawkSocial combines Instagram account connections, AI message auto-replies and social content automation. Teams can generate branded post creatives and captions, review them, publish to connected Instagram accounts and configure recurring automation.
Explore Instagram Automation →Facebook Messenger
Facebook Chatbot
Connect a Facebook Page through HawkSocial and bring supported Messenger conversations into HawkChat. AI auto-reply can assist new messages while the shared conversation workflow keeps context available to your team.
Explore Facebook Chatbot →Facebook automation
Facebook Automation
HawkSocial supports connected Facebook Pages for messaging and social publishing. Configure AI auto-replies for supported messages, generate branded content and captions, and use recurring automation for draft generation or publishing.
Explore Facebook Automation →AI conversation agent
AI Agent
HawkChat’s AI agent is designed as a business conversation assistant: answer from supplied context, ask useful intake questions, capture follow-up details and hand uncertainty back to the team instead of fabricating an answer.
Explore AI Agent →Website live chat software
Live Chat Software
HawkChat adds a branded website chat experience, real-time conversations and a shared team workflow. Visitors can start a conversation on the site while the team receives the messages, contact details and page context needed to continue.
Explore Live Chat Software →Omnichannel conversations
Omnichannel Messaging Platform
HawkChat brings supported website, Facebook and Instagram conversations into the same conversation system while retaining the channel and connected-site context. Teams can work from one operational view instead of treating each inbox as a separate customer history.
Explore Omnichannel Messaging Platform →AI customer support
AI Customer Support
HawkChat combines live customer conversations with AI assistance and team handoff. The AI can answer from supplied business context, continue intake when coverage is unavailable and keep unresolved or sensitive questions ready for human review.
Explore AI Customer Support →How the pieces connect
HawkChat is designed around the conversation, not isolated tools.
A website visitor, Facebook user or Instagram user can enter through a different channel, but the operational goal is the same: understand the question, keep the business context, respond appropriately and give the team a clear next step.
Use site, page and approved business context instead of generic industry assumptions.
AI helps with coverage and intake while conversations remain visible to the team.
Website, Facebook and Instagram conversations retain the source needed for follow-up.
Built for real service teams
Use one platform for the questions that become leads, support requests and follow-up.
HawkChat combines customer messaging with AI assistance and team workflow so conversations do not disappear between channels or after business hours.
- Website live chat and AI standby
- Facebook and Instagram messaging when connected
- Lead and contact detail capture
- Shared team conversation management
- Social post generation and automation in HawkSocial
Ready to use HawkChat?
Start with the channel your customers already use.
Plans start at AED 149/mo on annual billing or AED 249/mo on monthly billing.